Found 20 results :

  1. FAQ: How does the Direct to Patient Service Work?

    A: Sending products DIRECT to your patients door via the Healthxchange e-pharmacy®:• Zero-rate VAT for Prescription Only Medicines dispensed to the patient.• Delivery is direct to your patients within 1-2 days using Next Working Day by 4pm UK tracked service.• A postage charge of just £10 will apply.HOW TO ORDER1. Log in to your Healthxchange e-pharmacy account.2. Click on Order Builder and start building your order.3. Once you have selected your first product make sure to choose Direct To patient Order, enter your Patient's details including the delivery address of the patient. Note: Only one Patient per order. IMPORTANT: Make sure you do this to qualify for VAT free POMs.4. Search and continue to add products to this patient's order Note: You may request more than 1 of each item as part of the patient’s treatment. Also applies to topical products eg. Viviscal. Please take care to order correctly, returns ordered in error will not be permitted.6. At checkout the Direct to Patient postal option (just £10) will be pre-selected. Applicable to all Direct to Patient deliveries.7. Complete your Order.DELIVERYGoods will be sent to the Patient address within 1-2 days using Next Working Day by 4pm UK tracked service.No financial information is shared with the recipient on the enclosed dispatch Note.Your patient may contact us for delivery tracking help or product quality on arrival. Please be reassured all other queries will be directed to you as their clinician.The Customer and Patient shall not have the right to return unwanted Goods to Healthxchange in exchange for a refund or replacement and are supplied entirely at the Customer's risk.Terms and conditions apply. For full terms and conditions see https://www.healthxchange.com/termsHealthxchange Group reserves the right to amend, withdraw or deny access to the service

  2. Delivery Tracking

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