This lucrative market is increasingly being targeted by unverified distributors, meaning practitioners could be unknowingly using untrustworthy suppliers that lack adequate due-diligence and inaccurately handle and store products. There is also growing concern practitioners could be handling stolen goods, following the recent high profile break-in at the Dental Directory, where a large quantity of botulinum toxin was taken.
As the UK’s leading distributor of injectable products, we take immeasurable steps to maintain your product’s quality and integrity. Our door-to-door supply chain process – from manufacturer to patient – is fully transparent with numerous safeguards in place. In fact, we go that extra mile to ensure all of our products not only meet regulations, but exceed them.
Our ‘Clever Tracking’ initiative delivers quality assurance, providing an extra level of security by using hologram-labelling technology. This labelling is linked to our computer register and provides confidence that your products have been sourced ethically and received, handled and stored in the correct environment. It also gives peace of mind that the product hasn’t expired, been previously supplied or subject to a product recall, theft or alteration.
All Healthxchange premises are fully insulated and temperature-mapped in line with regulatory requirements. Multiple wireless sensors are installed within the most vulnerable points and programmed to record the temperature every 10 minutes, 24/7. This information is freely available to pharmacy distribution professionals via an online portal with additional alerts via email/text if there are any temperature discrepancies or deviations.
Using non-reputable suppliers means putting patients’ safety at risk, and potentially leaving practitioners facing lawsuits. But you can rest assured that with Healthxchange, you and your patients are protected.