Found 20 results :

  1. FAQ: Can I track my orders?

    A: Yes – Whilst you are creating an order you will notice that your order has certain statuses depending on where it is in the order process cycle. Once your order has been approved and dispatched, tracking and courier information are available either by clicking the Green target icon next to an order or looking in the order summary. Plus, if you add your mobile number to your order, you will receive direct text updates from the courier regarding your delivery.

  2. FAQ: Can I Pay online?

    A: Yes. The Healthxchange e-pharmacy accepts all major Credit and Debit cards and you can manage your cards from your account. We do not currently accept American Express.

  3. FAQ: Can I still order the same range of products?

    A: Yes you can. There is no difference to the range of products that we offer online. You can still request a soft copy of our price lists if you need them. To receive a price list or inquire about a certain product please email Customer Services at orders@healthxchange.com

  4. FAQ: Can I add more users to my account?

    A: Yes – at any time. You can choose to add as many users as you need to on your e-pharmacy account. You can also choose what level of access that you give them. Each user will be given their own username and password when they are approved on the account and actions are logged against usernames for an added level of security for you.

  5. FAQ: How do I change my details?

    A: Once you have registered your e-pharmacy account and been activated, you can log into your account anytime and amend your personal and company details. You have full access to your account profile and are free to change your contact information, delivery addresses, patients, payment details and passwords.

  6. FAQ: What if I need assistance with the e-pharmacy?

    A: Our dedicated and attentive customer service team are just a phone call away. If you have any questions or you need any assistance with your e-pharmacy registration or account, please contact us using the details belowt: +44 (0)1481 739 852e: orders@healthxchange.com

  7. FAQ: Can my staff create orders on my behalf?

    A: Yes. One of the reasons the e-pharmacy was developed was to reduce the administration time of clinic owners and prescribers. If you have other members of staff, they can be set up with different levels of access and create orders on the account – saving you time.A non prescriber or administrator of your account can create an order with prescription items in it on an account, but a prescriber will be required to sign the order before we process it.

  8. FAQ: Can I order prescription items online?

    A: Yes, if you are a prescriber on the account. The e-pharmacy allows prescription items to be ordered, however before we will approve an order with prescription items in it, a named prescriber on your account will have to e-sign the order. Without the signature from a prescriber, the order will not be processed.A non prescriber or administrator of your account can create an order with prescription items in it on an account, but a prescriber will be required to sign the order before we process it.

  9. Healthxchange Academy Manchester opens

  10. Aesthetics Awards Winner - Healthxchange Pharmacy, Distributor of the Year 2012/13

  11. Sun Protectors

  12. Blue Peel RADIANCE

  13. Blue Peel

  14. ELASTIderm Collection

  15. Hydrators

  16. Professional-C Portfolio

  17. 2nd Pharmacy opens in Manchester, next to Manchester Airport

  18. Retinols

  19. Topper gauze swabs

  20. Vacancies

    Success starts with having the right people in the right jobs. Within the Healthxchange Group, the right people, with the right attitude can make all the difference. We value, mentor and reward our growing team of individuals.