Found 20 results :

  1. General Pharmaceuticals

  2. Dressings and Tapes

  3. Clinic Consumables

  4. Skin Rollers

  5. Injectables

  6. Facial and Dermal Fillers

  7. Cannulas, Needles & Sutures

  8. Syringes

  9. Dr LEVY Switzerland

  10. Topical Anaesthesia

  11. Injectable Anaesthetic

  12. Examination Gloves

  13. Terms and Conditions of Sale

    Terms and Conditions of Sale - The Customer’s attention is drawn in particular to the provisions of UK clause 14 and/or Ireland clause 14.

  14. Home content V1

  15. FAQ: I have completed an order, but need to change something?

    A: You can amend an order right up to the point when it is signed (if prescription order). If you need to add something to your order, you can log into your order and add in the new products. You will also need to complete and pay for the order again, however your card is never charged until we approve the order. You cannot amend a prescription order that has been signed. If your order has been signed please contact Customer Services who can unlock your order and allow you to make the changes you need.

  16. FAQ: I cannot see the Sign button?

    A: Most probably because you are not a prescriber on the account, only registered prescribers have the functionality to sign an order. If you are a prescriber and cannot see the Sign button (pen icon) please contact customer services.

  17. FAQ: The e-pharmacy isn’t displaying correctly on my computer?

    A: The most common reason that the e-pharmacy website doesn’t display correctly on a computer is that the browser you are using is an old version. The e-pharmacy doesn’t display well on older versions of Internet Explorer, and is best viewed in IE11, Chrome or Firefox. Updating your browser to the latest version will probably solve this issue for you. You should always make sure that when you are downloading from the Internet you download from reputable sites and have the adequate anti-virus software running on your computer.If you are not using an older version and are still having issues you can try pressing CTRL F5 for a PC or CMD R for a Mac to force a refresh of your screen.

  18. FAQ: I’m trying to sign an order but have ‘insufficient signing rights’?

    A: You are seeing this notice because either the order your are signing, or the products you are signing for need to be signed by a Prescriber. Please call our Customer Service team on +44 (0)1481 736 837 who will be able to assist you further.

  19. FAQ: I have deleted order by accident, can I get it back?

    A: We can recover a deleted order for you and place it back into your order history. You do need to call Customer Services and we can assist you in getting the order back.

  20. FAQ: How do I add my patients?

    A: You can add patients to your account from the patients tab, or alternatively, you can add a new patient at the point of order when you select Add New Patient in the order builder screen. If you have lots of patients to add you can upload a .csv file of your patient data. Please download the sample template available to ensure your data is formatted and arranged in the correct manner.