OBSERV® Important App Update

The OBSERV® App has been updated today to version V2.4.1. This means that current versions of the OBSERV® 520x and OBSERV® 320 will no longer work. To continue working (online) the new version of the app will have to be installed.

We received important feedback from our customers to point out an administrator or company manager to make certain changes in the App. Having admin rights means some users have privileges to perform specific functions, like adding, editing and deleting:

  • Catalogue items
  • Legal notes
  • New products and features (like Sylton Safe and the light mode extension kits)
  • Other users
  • Company details

v2.4.1 What’s new

Administrator rights, it’s now possible to change user rights to admin or non-admin.

Only an admin is allowed to edit certain settings:

  • Company details and company logo
  • Enable new products
  • Add new users and set/remove them as admin
  • Edit legal text
  • Manage catalogue
  • Import/export catalogue

Update V2.4 will introduce these new functionalities.

Important notice: this is a mandatory app update which means that all users are required to update their App once they are connected to the internet. Please note that restarting the app will take a few minutes.

Once updated, all users are designated as administrators. These rights can now be edited as desired via Settings – Manage Users.

Tip: We recommend that you always register at least 2 users as admin. Multiple admin accounts ensure companies to always have access to privileged functions.

From today, for initial company set-ups, the first new user will automatically be registered as admin and following users will be registered as regular users without admin rights.

Thank you,

Innofaith Sylton